Customer Service

4 days ago

Kurla Mumbai Maharashtra, India Qi Spine Full time

Immediate Hiring for Customer Service Advisor

Enhance your reach for an exciting opportunity in QI Spine as Patient Advisor.
QI Spine Clinic, India's first chain of clinics dedicated to Spine Rehabilitation by an expert team of Spine Specialists ranked #1 in 4 cities by Times Of India Survey for 2 Consecutive Years 2018 in Mumbai, Delhi, Gurgaon, Bangalore and Pune.
Location: Kurla
Working Days: 6
Shift timings: 8:00 AM - 8:00 PM
Competencies: Customer-Centric, Multitasking, Proactive, Ownership, Convincing Power
Responsibilities and Duties
- Convert Leads into Appoitments
- Identify valid enquiries of patients calling and fix an appointment with our Clinics in India.
- Obtains customer information by answering telephone calls; probing them and fix the first consultation
- Ensuring correct information is delivered to patients during their first consultation.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that they feel supported and value
- Understand callers conditions and empathise helping them with appointments.
- Informs Patients by explaining procedures; answering questions; providing information.
- Engaging in active listening with callers, confirming or clarifying information and diffusing difficult situations, as needed.

Required skillset: 0-2 yrs experience into BPO outbound voice process (Must have handled atleast 150 connected calls a daily basis)

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Kurla West, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How early can you join?

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Outbound sales: 1 year (required)
- Voice process: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**

+91-XXXXXXXXXX

  • CSA (Customer Service Associate)

    2 weeks ago

    Kurla, Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time ₹ 2,16,000 - ₹ 2,76,000 per year

    Hiring for Customer ServiceLocation- Bandra Kurla ComplexShift Day shift 8 hours shiftCustomer service experience requiredSalary upto- 23kJob Types: Full-time, PermanentPay: ₹18, ₹23,000.00 per monthBenefits:Provident FundLanguage:English and Hindi (Preferred)Work Location: In person

  • Customer Service Representative

    2 days ago

    Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    **Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...

  • Customer Service Representative

    6 days ago

    Kurla, Mumbai, Maharashtra, India Madhuban toyota Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...

  • Customer Service Representative

    2 days ago

    Kurla, Mumbai, Maharashtra, India Venture Quest Full time

    JOB DESCRIPTION - Company Name - Eclerx Location - Airoli, Navi Mumbai Profile - Customer Service ( Voice Process) Process -(Altice Pay: ₹10,547.48 - ₹33,454.82 per month Schedule: - Rotational shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year...

  • Customer Service Representative

    1 week ago

    Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Resolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...

  • Customer Service Representative

    1 week ago

    Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Hiring for Customer Service Representative Note; ONLY KANNADA LANGUAGE REQUIRED Minimum 6 month of experience requied in customer service Day shift upto 22k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹16,000.00 - ₹22,000.00 per month **Benefits**: - Provident Fund **Language**: - English (preferred) - Kannada...

  • Customer Relation Executive

    2 days ago

    Kurla, Mumbai, Maharashtra, India Madhuban toyota Full time

    We are looking for a qualified **Customer Support Executive from Automobile industry** to manage a team of representatives who will offer excellent customer service support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring...

  • Customer Service Assistant

    4 days ago

    Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    **Designation**: Customer Service Associate **Process Type**: Voice **Experience**:Fresher or 6 months experience (Preferable) **Must Have: Bengali language + English (mandatory)** **Qualification**: Any Graduate/ HSC **Job Type**:Full-time **Requirements**: - Should be ready to work for the Voice process - Must have a excellent command & fluency in...

  • Customer Service

    1 week ago

    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

  • Bpo Customer Service

    4 hours ago

    CBD Belapur, Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For International BPO Customer Service Minimum 1 Years of experience **Freshers** with excellent English Can apply **Must Have Excellent English** Must have good Customer service skill and Convincing skill Night shift Rotational Shift / US Shift Call on : 8369658421 Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Health...