Customer Service Executive

5 days ago

Gurugram Haryana, India Project X Placements Full time

ROLES AND RESPONSIBILITIES
- Provide accurate information and assistance regarding Banking services.
- Address customer concerns and issues with banking transactions and account-related matters.
- Work diligently to resolve problems and ensure customer satisfaction.
- Demonstrate a deep understanding of the Banking process to deliver exceptional customer service.
- Strive to enhance the overall customer experience in every interaction.
- Work collaboratively with team members and other departments to resolve complex customer issues.
- Contribute to a positive and cohesive team environment.

JOB DETAILS
Company: Leading Multinational BPO
Process: Banking (BFSI)
Post: Customer Service Executive
- Location: Udyog Vihar, Gurugram
- Shift timings: Night Shifts (Rotational)
- Working Days: 05 Days (Rotational)
- Week Offs: 02 Days (Rotational)

PERKS & BENEFITS
- Salary (Freshers): Upto ₹23,000 monthly (in-hand)
- Salary (Experienced): Upto ₹26,000 monthly (in-hand)
- Incentives: Based on performance
- PF & Medical Benefits
- Work From Home

SELECTION CRITERIA
- High School Diploma or Equivalent
- Minimum 06 months of experience in Customer Service or a similar role
- Freshers with excellent communication skills
- Applicant should be comfortable with night shifts and both working-from-office and working-from-home scenarios.

REQUIRED SKILLS
- Excellent communication skills (verbal and written)
- Problem-solving and interpersonal skills
- Ability to multi-task, prioritize, and manage time effectively

INTERVIEW PROCEDURE
- 1 - AMCAT Aptitude Test
- 2 - HR (Telephonic Interview)
- 3 - Ops (Telephonic/ Video Interview)

**Job Types**: Full-time, Fresher

**Salary**: ₹20,000.00 - ₹26,000.00 per month

**Benefits**:

- Commuter assistance
- Food provided
- Provident Fund
- Work from home

Schedule:

- Night shift
- Rotational shift
- US shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- excellent English (preferred)

Work Location: In person

**Speak with the employer**
+91 8287260055

  • Customer Service Associate

    7 days ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 30k-37k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time,...

  • Customer Service Associate

    2 weeks ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required Sales/Tele sales experience will be considered International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F...

  • Customer Service Associate

    1 week ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Fresher and experience both can apply International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • Customer Service Representative

    2 weeks ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-30k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • Customer Support Executive

    5 days ago

    Gurugram, Haryana, India Cubnet Service Full time

    *Customer Support Executive* Responsibility: - Should be able to communicate with international users - Excellent Communication in English - Good thought process Eligibility: - Freshers can apply - Any Graduate can apply - Ready to work in rotational shift - Immediate joiners **Salary**: Up to 33k CTC Contact: - 8299290546 **Job Types**: Full-time,...

  • Customer Support Executive

    5 days ago

    Gurugram, Haryana, India Cubnet Service Full time

    Reaching you out for the position Document cases, recommendations, and resolutions clearly in the CRM system and take ownership of cases escalated from less senior engineers. - Resolve customer complaints in a timely and professional manner - Monitor customer feedback and provide recommendations for improvement - Follow Quality Assurance & compliance...

  • Customer Support Executive

    1 week ago

    Gurugram, Haryana, India Cubnet Service Full time

    Reaching you out for the position Document cases, recommendations, and resolutions clearly in the CRM system and take ownership of cases escalated from less senior engineers. - Resolve customer complaints in a timely and professional manner - Monitor customer feedback and provide recommendations for improvement - Follow Quality Assurance & compliance...

  • Customer Service Executive

    3 days ago

    Gurugram, Haryana, India IPA Indus Parking Services Full time

    Indus Parking Services (IPS) is an emerging parking enforcement company located in the heart of Gurugram, India. We are a team of focused, determined, and enthusiastic professionals with expertise in managing parking spaces. We can deter unauthorized parking in commercial property, residential areas, and other places. Indus Parking Services takes care of the...

  • Customer Service Executive

    3 days ago

    Gurugram, Haryana, India Siyana InfoSolution Full time

    Hii team, We have latest openings for the Flipkart Customer service Executives in Gurgaon. Process : Customer service Executives Company : Flipkart No.of Openings : 200 Salary : Rs 17000 to 20000. Location : Gurgaon/Gurugram Qualifications : Undergraduates/Graduates/Diploma Note : Should carry your resume for the interview and mention on top of resume...

  • Customer Service Executive

    1 week ago

    Gurugram, Haryana, India Riddhi Siddhi Career Point Full time

    **Job Summary**: The Customer Service Executive **Duties/Responsibilities**: - Handle Customer's Inbound And Outbound Calls. - Solving Queries, Telling Them About Products / Offers / Services - Handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience. **Skills**: - Customer service -...