Front Office Executive

2 weeks ago

HSR Layout Bengaluru Karnataka, India HSR and Banashankari Full time

A hospital reception job description can help you understand the typical job duties and responsibilities. Some of the day-to-day activities of a hospital receptionist are:

- Welcoming patients, pharmaceutical representatives and vendors on the telephone and in-person visitors and answering patient inquires
- Scheduling appointments for patients
- Maintaining records and accounts of patients
- Assisting patients in filling medical forms
- Processing different payments for patients
- Billing and Cash Handling skills
- Transcribing physician notes
- Hospital experience is mandatory
- Answering multi-line phone and transferring calls to direct and departments
- Maintaining the confidentiality of patient and doctor's information
- Preparing customer bills and specimen labels for the next day's patient
- Keeping track of office supplies, inventories and placing orders as necessary
- Ensuring maintenance of the reception area
- Updating patient insurance information

**Customer service skills**:A hospital receptionist's key role is to support patients, provide help and answer their queries. These professionals are the first person with whom a patient's contact upon entering a hospital. Creating a positive first impression is essential because it reflects on your hospital's image. Strong customer skills are necessary to manage patients' issues, understand their needs and provide an answer to their queries. Receptionists behave politely and attentively to create a positive atmosphere and make the patient feel more comfortable in a hospital setting.

**Job Types**: Full-time, Permanent

Pay: ₹10,286.19 - ₹30,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

**Experience**:

- total work: 1 year (required)

**Location**:

- HSR Layout, Bengaluru, Karnataka (required)

Shift availability:

- Night Shift (preferred)
- Day Shift (preferred)

Work Location: In person

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