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Sotware Support Executive Trainee

2 weeks ago

Kolkata West Bengal, India ATM Softek Full time

_**Requirements:

- **_
- Qualification**:BCA / B.Com / Diploma (Any Stream**)
- Freshers are welcome
- Immediate joiners preferred.
- **Responsibilities:

- **_
- Understand client issues and troubleshoot software errors or bugs.
- Document and resolve software-related problems in a timely manner.
- Coordinate with the development team to escalate unresolved issues.
- Communicate client feedback and software enhancement suggestions.
- Train clients and internal users on the features and use of the software.

**Job Types**: Full-time, Internship
Contract length: 7 months

Pay: Up to ₹10,000.00 per month

Shift:

- Day shift

Work Days:

- Weekend availability

Ability to commute/relocate:

- Kalyani, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (preferred)

Work Location: In person