Customer Experience Executive

4 days ago

Airoli Navi Mumbai Maharashtra, India Sharekhan Ltd Full time

**. Must be willing to work in an environment that requires 100% phone-based customer interaction**

**- Excellent verbal and written communications skills, with a clear distinct voice**

**- Conduct regular study of customer needs & driving factors of service NPS, and propose for relevant programs/actions**

**- Work in a team environment, effectively influence and communicate across various business lines at difference levels cross the organization**

**- Passion for learning/learning agile**

**- Transcribing all of our customer comments and NPS rating**

**- Must be willing to work in an environment that requires 100% phone-based customer interaction**

**- Excellent verbal and written communications skills, with a clear distinct voice**

**- Strong computer skills including: Excel, Outlook, MS Word, etc**

**Job Types**: Full-time, Internship

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus

Work Location: In person

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