Customer Relationship Executive

3 days ago

Pune Maharashtra, India vmedulife software Full time

**About vmedulife Software**

vmedulife Software is providing integrated cloud LMS software used by millions of users. We have built great software and excellent client services.

Now for further achievements, we are looking for more team members who are self-driven, skilled, and excited to join the vmedulife team soon. Come to work in a growing company that offers great benefits with opportunities to advance and learn.

We are looking for an experienced customer relationship executive to be responsible for engaging with key customers by building and preserving trusting relationships. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

**Roles and Responsibilities**
- Build and maintain a business relationship with clients by providing prompt and accurate service to promote customer loyalty.
- Provide client support and handle client communications effectively.
- Ensure that client requests are handled timely and accurately.
- Calling the client professionally regularly for feedback on our service.
- Update customer information in the customer service database during and after each call.
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every client.
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Provide accurate, valid, and complete information by using the right methods/tools.

**Requirements**:

- Strong communication skills are accompanied by excellent listening skills and patience to have smooth interactions with customers on call.
- Hindi and English Communication Skills are mandatory.
- Knowledge of customer service principles and practices.
- Maintains composure and patience with customers.
- A strong sense of professionalism and discretion is required.
- Be familiar and should have a working knowledge of excel, word.
- Graduate with at least 6 months of experience in customer support

**Work Location**:
**2nd Floor, EFC Business Centre,**

**Hinjewadi Rajiv Gandhi Infotech Park,**

**Hinjawadi, Pune,**

**Maharashtra 411057**

**Benefits**:
Employee Provident Fund and ESIC

Medical Insurance

**Note**:
Designation and CTC will be as per market standards and based on your total experience in the IT industry.

  • Customer Relationship Executive

    5 days ago

    Pune, Maharashtra, India Happy staffers Global Servicess Full time

    **Job Title**: Customer Relationship Executive **Location**: Pune **Working Days**: 6 Days (Rotational Shifts; Female employees till 8 PM) **Salary**: Up to ₹40,000 + Incentives We are hiring a **Customer Relationship Executive** to handle calls, promote **Life, Health, and Motor Insurance**, and maintain strong client relationships. The role includes...

  • Customer Relationship Executive

    1 day ago

    Pune, Maharashtra, India Arting Digital Private Limited Full time

    Position - Customer Relationship Executive Experience - 1+yr Location - Pune skills - Foreign exchange, Cash handling, Customer service Working Mode - on-site **Responsibilities**: - Handle counter & cash transactions - Manage forex transactions using FX Plus software - Communicate with customers to resolve queries - Ensure client satisfaction through...

  • Customer Relationship Executive

    2 weeks ago

    Kondhwa, Pune, Maharashtra, India leisha hr and pr Solutions Full time

    **JD - Customer Relationship & Experience (Non-Voice and Voice)** As a Non-Voice CRM Executive, you will be responsible for ensuring customer satisfaction through written communication channels. Your key duties include: **-**Identifying and assessing customers' needs to build sustainable relationships. **-**Providing accurate, valid, and complete...

  • Customer Relationship Executive

    2 weeks ago

    Wakad, Pune, Maharashtra, India STUDIO DESIGN MATIC Full time

    **Job Title**: Customer Relationship Executive (social media & Branding) **Department**:Marketing / Customer Relations Reports to: Marketing Manager / Store Manager **Job Summary**: We are seeking a customer-focused individual to enhance our brand through in-store engagement and digital branding. The role involves interacting with customers, capturing...

  • Customer Relationship Executive

    2 weeks ago

    Pune, Maharashtra, India Domestic cluster enterprise Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    customer relationship executive" is a company employee responsible for managing and building relationships with customers by actively interacting with them, addressing their concerns, and ensuring a positive experience to promote customer loyalty and retention, often utilizing CRM tools to track interactions and data.

  • Customer Relationship Executive

    4 weeks ago

    Pune, Maharashtra, India Goel Ganga Corporation Full time

    Company Description Goel Ganga Corporation (GGC) is a principal investment holding company and a professionally managed corporate institution. As one of India's leading names in real estate, GGC has delivered happiness to over 45,000 families across Pune, Mumbai, Bengaluru, and Nagpur. Their corporate philosophy of 'Pure Delight' emphasizes an eye for...

  • Customer Relationship Executive

    3 weeks ago

    Pune, India Goel Ganga Corporation Full time

    Company DescriptionGoel Ganga Corporation (GGC) is a principal investment holding company and a professionally managed corporate institution. As one of India’s leading names in real estate, GGC has delivered happiness to over 45,000 families across Pune, Mumbai, Bengaluru, and Nagpur. Their corporate philosophy of 'Pure Delight' emphasizes an eye for...

  • Customer Relationship Executive

    3 weeks ago

    Pune, India Goel Ganga Corporation Full time

    Company Description Goel Ganga Corporation (GGC) is a principal investment holding company and a professionally managed corporate institution. As one of India’s leading names in real estate, GGC has delivered happiness to over 45,000 families across Pune, Mumbai, Bengaluru, and Nagpur. Their corporate philosophy of 'Pure Delight' emphasizes an eye for...

  • Customer Relationship Executive

    3 weeks ago

    Pune, India Goel Ganga Corporation Full time

    Company Description Goel Ganga Corporation (GGC) is a principal investment holding company and a professionally managed corporate institution. As one of India’s leading names in real estate, GGC has delivered happiness to over 45,000 families across Pune, Mumbai, Bengaluru, and Nagpur. Their corporate philosophy of 'Pure Delight' emphasizes an eye for...

  • Customer Relationship Executive

    3 weeks ago

    Pune, India Goel Ganga Corporation Full time

    Company Description Goel Ganga Corporation (GGC) is a principal investment holding company and a professionally managed corporate institution. As one of India’s leading names in real estate, GGC has delivered happiness to over 45,000 families across Pune, Mumbai, Bengaluru, and Nagpur. Their corporate philosophy of 'Pure Delight' emphasizes an eye for...