Helper Front Office

4 days ago

Mohali Punjab, India TEXLA DENTAL HOSPITAL Full time

**1. Chairside Assistance**
- Prepare the dental chair, instruments, and materials before each procedure.
- Assist the dentist during examinations and treatments by passing instruments and materials.
- Ensure patient comfort before, during, and after dental procedures.
- Maintain a clear working area using suction devices and retractors.

**2. Sterilization & Infection Control**
- Clean, sterilize, and disinfect dental instruments and equipment.
- Maintain strict infection control and cross-contamination prevention protocols.
- Prepare treatment rooms according to safety and cleanliness standards.

**3. Patient Care & Support**
- Escort patients to and from the treatment area.
- Record medical and dental histories as directed by the dentist.
- Educate patients on oral hygiene and post-treatment care.
- Reassure anxious patients and maintain a friendly, professional attitude.

**4. Laboratory & Office Support**
- Manage dental X-rays (if certified) and digital records.
- Maintain dental supply inventory and assist with ordering materials.
- Help with front desk duties like scheduling, billing, or answering patient queries when needed.

**5. Equipment Maintenance**
- Ensure all dental equipment is properly maintained and functioning.
- Report any technical issues or malfunctions promptly.

**6.Patient Reception & Communication**
- Greet patients warmly and create a welcoming atmosphere in the clinic.
- Register new patients and verify/update existing patient records.
- Answer phone calls, respond to messages, and manage online inquiries promptly.
- Provide information about dental services, appointments, and procedures.

**7. Appointment Scheduling & Coordination**
- Schedule, confirm, and reschedule patient appointments efficiently.
- Manage the daily appointment calendar to avoid overlaps and maintain smooth flow.
- Coordinate with dental assistants and doctors for patient flow and treatment timing.

**8. Billing & Payments**
- Generate invoices, collect payments, and issue receipts.
- Maintain accurate records of daily collections and deposits.

**9. Record Keeping & Documentation**
- Maintain organized and confidential patient files, both digital and paper.
- Update treatment records and ensure all documentation is complete before billing.
- Prepare daily, weekly, or monthly reports as directed by the clinic manager or dentist.

**10. Customer Service & Patient Care**
- Address patient concerns or complaints courteously and professionally.
- Assist patients in filling out consent forms or treatment documents.
- Follow up with patients post-treatment when required.

11. Help in cleaning Lab area and Reception

12. Any other work as directed by dentist

**Job Types**: Full-time, Fresher

Pay: ₹7,000.00 - ₹10,000.00 per month

Work Location: In person

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