Reservation Executive

4 days ago

Jaipur, India Symbiosis-e-serve Full time

Inputs all confirmed reservations into our booking system (hotel bookings, tours & excursions etc.) and communicate the same to hotels and respective suppliers
- Ensures accuracy in the prices offered in the quotations; makes sure correct rates are given according to corresponding rates as approved by the Key Account Managers
- Prepare invoices for all confirmed bookings according to the systems pricing
- Follow up on hotel confirmations, tours and excursions etc. re-checking the details once again before sending to Accounts Department for invoicing
- Amends, cancels bookings whenever requested and charges agents/clients according to hotel contract & cancellation policy
- Seeks opportunities to maximize on revenue; upsell to clients by offering higher room types, added tours & excursions
- Keeps up to date on various update of Hotel rates, special rates & promotions, ground handling service charges etc.
- Monitors all bookings for individual clients and ensure that payment is received prior to cancellation deadline.

**Skills Required**:

- Experience in a client-focused, travel services environment
- Strong organizational and communication skills (verbal and written)
- Able to work independently, manage multiple tasks and changing priorities.
- Courteous, professional telephone manner.
- Able to maintain work volume and quality consistent with peers.

**Benefits**:

- Internet reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Language**:

- English (required)

**Speak with the employer**
+91 9358206095

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