Admission Counselor

2 weeks ago

Hyderabad Telangana, India Sreenidhi University Full time

**Key Responsibilities**

**Student Counselling & Engagement**
- Serve as the first point of contact for prospective students and parents.
- Provide clear, accurate information about courses, eligibility, fees, scholarships, and career pathways.
- Assist students in identifying suitable programs based on interests and academic background.

**Inquiry & Lead Management**
- Handle incoming inquiries efficiently.
- Maintain updated data in the CRM system and ensure complete documentation.
- Track and manage leads assigned daily and ensure timely follow-up.

**Application Assistance**
- Verify required documents and ensure eligibility criteria are met.
- Coordinate with academic departments when necessary.

**Admissions Coordination**
- Support admissions events such as entrance tests, counseling days, campus visits, and open houses.
- Schedule appointments, interviews, and campus tours for prospective students.
- Help students and parents navigate the enrollment process smoothly.

**Communication & Relationship Management**
- Maintain continuous communication with students/parents throughout the admissions cycle.
- Share updates on deadlines, exam schedules, scholarships, and important announcements.
- Build strong rapport that encourages students to choose Sreenidhi University.

**Reporting & Documentation**
- Prepare daily and weekly reports on inquiries, conversions, and follow-up status.
- Maintain detailed call logs and counselling session notes.
- Work closely with the Admissions Manager for planning and reviewing progress.

**Qualifications & Experience**
- Bachelor’s degree required; Master’s degree preferred.
- 1-4 years of experience in admissions counselling, student support, or customer-facing roles.
- Strong communication skills in English and Telugu; Hindi is an advantage.
- Experience in higher education or academic counselling is highly desirable

*

**Skills & Competencies**

**Functional Skills**
- Student counseling & advisory skills
- Lead management and follow-up discipline
- Knowledge of academic programs and educational pathways
- Strong communication and interpersonal skills
- Documentation and CRM usage

**Behavioral Skills**
- Empathy and patience
- Professional presentation and grooming
- Target-oriented and self-motivated
- Strong problem-solving skills
- Team collaboration and adaptability

**Work Environment & Expectations**
- Fast-paced admissions environment.
- Extended work hours during peak admissions seasons.
- Ability to handle high-volume interactions (calls, walk-ins, online inquiries).
- Occasional support for events, fairs, and field outreach activities.

Pay: From ₹5,000.00 per month

Work Location: In person

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