Customer Support Executive-voice Process

9 hours ago

Delhi Delhi, India Jupiter Full time

At Jupiter, we are building a new age personalized mobile-first, AI-based digital bank. We are a fast-paced tech startup that relentlessly innovates each day to make banking more accessible and transparent for our users.

To help us grow, we are looking at awesome team-players to join us and contribute towards building a community first digital bank.

Join us if you wish to build the bank of the future

We are looking for a Customer Service Executive who will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

**Responsibilities**:

- Supporting end customers via various communication channels including - **Calls.**:

- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions as per agreed communication guidelines and defined policies.

**Required Skills**:

- Excellent verbal communication skills.
- Minimum 6 months to 2 years of experience working as a Customer Support Executive, approachable, and a team player with a learning and forward-thinking mindset.
- Creating delightful customer relationships which include consistent follow-through, setting proper expectations, and advocating for client issues within internal departments.
- Only Graduates can apply.
- Willing to work 5 days a week.
- Location
- Gurgaon-MGF Metropolitan Mall
- Work from the office
- Voice process

**Why join Jupiter?**:

- We have the right team that has built successful payments and banking businesses in the past, including our founder: Jitendra Gupta
- The market is huge and ready for disruption. The youth deserves and appreciates a better UX than the one provided by existing banks.
- The banking infrastructure is transforming rapidly, and the banking APIs are more open than ever.

  • Customer Support Specialist

    3 weeks ago

    Delhi, India Customer Support Full time

    1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...

  • Customer Support Specialist

    3 weeks ago

    Delhi, India Customer Support Full time

    1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...

  • Voice Process Executive

    7 days ago

    Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Job Title: Voice Process ExecutiveLocation: DelhiSalary: 15,000 – 30,000 + Attractive IncentivesWorking Days: 5.5 DaysJob Description:We are looking for aVoice Process Executive who can identify and connect with potential clients through cold calling. The ideal candidate should have good English communication skills, be confident on calls, and motivated to...

  • Customer support Voice

    4 days ago

    New Delhi, India Live Connections Full time

    Greetings from Live connectionsJob Description – Process Executive (Customer Support – Voice)Domain: ITES / BPO / KPORole: Process Executive – Customer Support (Voice)Education: Any GraduateLocation: /GurgaonWork Mode: Permanent Work From OfficeShift Schedule: 24*7 Rotational (Night shift flexibility required)Role Summary:We are seeking skilled Process...

  • Customer support Voice

    3 days ago

    New Delhi, India Live Connections Full time

    Greetings from Live connectionsJob Description – Process Executive (Customer Support – Voice) Domain:ITES / BPO / KPO Role:Process Executive – Customer Support (Voice) Education:Any Graduate Location:/Gurgaon Work Mode:Permanent Work From Office Shift Schedule:24*7 Rotational (Night shift flexibility required) Role Summary: We are seeking skilled...

  • International Sales Voice Process

    2 weeks ago

    New Delhi, India Bring My Customer Full time

    Company DescriptionBring My Customer provides a productized customer acquisition system for business growth. We specialize in hiring and training dedicated Customer Acquisition Specialists who generate consistent, qualified leads through authentic conversations across LinkedIn, Email, and Social platforms. Our fully managed system helps businesses achieve...

  • International Sales Voice Process

    3 weeks ago

    New Delhi, India Bring My Customer Full time

    Company DescriptionBring My Customer provides a productized customeracquisition system for business growth. We specialize in hiring and training dedicatedCustomerAcquisition Specialists who generate consistent, qualified leads through authentic conversations across LinkedIn, Email, and Social platforms. Our fully managed system helps businesses achieve...

  • International Sales Voice Process

    2 days ago

    New Delhi, India Bring My Customer Full time

    Company Description Bring My Customer provides a productized c ustomeracquisition system for business growth. We specialize in hiring and training dedicatedCustomerAcquisition Specialists who generate consistent, qualified leads through authentic conversations across LinkedIn, Email, and Social platforms. Our fully managed system helps businesses achieve...

  • Customer Service Executive

    3 weeks ago

    New Delhi, India PALMONAS Full time

    Job Title: Customer Service Executive (Voice Process)Location: Koregaon Park, PuneCompany: PalmonasDepartment: Customer Support / OperationsEmployment Type: Full-time, On-siteAbout Palmonas:Palmonas is a modern demi-fine jewelry brand offering contemporary, versatile designs that bridge the gap between fine and fashion jewelry. We focus on delivering a...

  • Customer support executive

    3 days ago

    Delhi, India TP Full time

    Hiring: Customer Support Executive (Voice Process)Work Location: Aspee, Malad – MumbaiEmployment Type: Full-timeRole OverviewWe are looking for experienced Customer Support Executives (Voice Process) to join our team. The role involves handling customer calls, resolving queries, and driving sales while ensuring excellent customer service.Eligibility...