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Chat Process Executive

2 weeks ago

Bengaluru Karnataka, India Glory Power Solutions Pvt Ltd Full time

**We are Hiring**

**Designation**: Chat Associate

**Process**: Non Voice Process

**Salary**: 25k CTC per month

**Experience**: Min 1 year of experience in voice or chat

**Qualification**: Graduation must

**Skillset**: Proficiency in English

**Strong typing skills (30 words per minute with 90% accuracy)**

**Shifts**: 6 days working with 1 rotational off

**(Between 8:00 AM to 8:00 PM, any 9 hours shift)**

**Location**: Marathahalli, Bangalore.

**Immediate joiners will be given priority.**

**Roles and Responsibilities**:

- Handle chat-based customer service processes efficiently.
- Engage with customers through chat to address their queries and concerns.
- Provide excellent customer service and ensure customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to achieve performance targets.

**Tests to be Conducted (Interview Rounds)**:

- Versant writing test - B1 and above.
- Typing - 30 words with 90% accuracy.
- Ops Round (Stability checks).
- 7358756477

**Job Types**: Full-time, Permanent

Pay: ₹22,000.00 - ₹25,000.00 per month

Schedule:

- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Excellent English (required)

Work Location: In person