F&b Service Associate
22 hours ago
The F&B Service Associate is responsible for delivering high-quality service to guests in the restaurant or food service areas. They play a key role in creating a welcoming atmosphere, taking orders, serving food and beverages, and ensuring guest satisfaction.
**Key Responsibilities**:
- Greet and seat guests in a courteous and professional manner
- Present menus, offer suggestions, and answer queries regarding food and beverages
- Take accurate orders and relay them to kitchen/bar staff
- Serve food and beverages promptly and efficiently
- Maintain cleanliness and hygiene of service areas, tables, and utensils
- Ensure timely clearance of used plates, glasses, and cutlery
- Assist in setting up and closing of the restaurant as per standards
- Ensure guests have a pleasant dining experience and handle complaints gracefully
- Coordinate with kitchen and stewarding staff for smooth operations
- Upsell food and beverage items as per promotions or guest needs
- Follow all health, safety, and hygiene protocols
- Maintain stock of service items like cutlery, napkins, condiments, etc.
**Key Skills and Requirements**:
- 1-3 years of experience in F&B service (freshers may be considered for junior roles)
- Good communication and interpersonal skills
- Positive attitude, well-groomed, and customer-focused
- Ability to work in a team and handle pressure
- Basic knowledge of food and beverage service standards
- Flexibility to work in shifts, weekends, and holidays
**Education**:
- Minimum: 10+2 / Higher Secondary
- Preferred: Diploma or Certification in Hotel Management or F&B Service
**Job Type**: Permanent
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Work Location: In person
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