Customer Support Executive

4 days ago


Sonipat, India Mittalbooks Full time

**Key Responsibilities**:

- Make outbound calls to prospective customers to promote products or services.
- Handle inbound calls and resolve customer queries promptly and professionally.
- Maintain detailed records of calls and customer interactions in the CRM system.
- Follow up on leads and maintain a strong relationship with clients.
- Understand customer needs and provide relevant solutions.
- Achieve daily/weekly/monthly calling and conversion targets.
- Handle objections effectively and maintain a positive customer experience.
- **Required Skills & Qualifications**:

- Minimum 12th pass; graduation preferred.
- Proven experience in telecalling, telesales, or customer service is an advantage.
- Excellent verbal communication skills in Hindi.
- Strong listening skills and ability to handle customer concerns patiently.
- Basic computer knowledge and ability to use CRM software.
- Self-motivated with a results-oriented approach

Pay: ₹15,000.00 - ₹20,000.00 per month

**Experience**:

- Telecaller: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 8130153911



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