Requirement for Banking Process Voice navi Mumbai

5 days ago

CBD Belapur Navi Mumbai Maharashtra, India Tech mahindra pvt ltd Full time

Urgent Hiring for the customer service( Phone banking Officer)Process - SBI HelpdeskWork

**location
- Belapur(Work from office) Looking for immediate joiners**

Salary
- 6-12 months -3.7 LPA-28K in hand

12-23 months-4.3 LPA-33k In hand

24+ months-4.75 LPA-35.5k in hand

Below is the JD

1. Excellent in written and verbal communication (English)

3. Should have a good analytical skill.

5. Experience of working in contact center, back office, branch operations would be preferred

6. Should be graduate with minimum 6 months experience preferably in banking sector

7. Should have good understanding capabilities to improve customer experience

8. To handle bank customer queries/complaints and resolve the same over the call, using DB provided by client (SQL)

9. Good listening skills and should be able to understand the customer complaints quickly.

10. To provide correct and quality information to customers on every call

**Interested can call or msg on this Number
- 7678015439(Priyanka HR)**

**Job Types**: Full-time, Permanent

**Salary**: ₹22,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Shift allowance

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Banking: 1 year (required)

**Language**:

- English (preferred)

Work Location: In person

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