Tele Caller Executive

7 days ago

South Tukoganj Indore Madhya Pradesh, India The prime source Full time

**Job Title**: Telecaller - Debt Collection
**Company**: OMC (8982093781)
**Location**: trade center
**Employment Type**: Full-Time

**About Us**:
OMC is a leader in debt lending and financial services, dedicated to helping individuals and businesses navigate financial challenges. We are looking for a motivated Telecaller to join our team and play a key role in ensuring timely collections and maintaining client relationships.

**Responsibilities**:

- Make outbound calls to customers to remind them of pending payments and collect debts.
- Address customer inquiries related to their accounts and resolve issues effectively.
- Maintain accurate records of calls, payments, and customer interactions.
- Achieve daily and monthly collection targets.
- Handle sensitive customer information with confidentiality and professionalism.
- Escalate complex cases to the appropriate department or manager when necessary.

**Key Requirements**:

- High school diploma or equivalent; bachelor's degree preferred.
- Proven experience in telecalling, debt collection, or customer service is a plus.
- Strong communication and negotiation skills.
- Ability to stay calm and handle challenging conversations.
- Basic computer skills and familiarity with CRM software.
- Self-motivated and goal-oriented.

**What We Offer**:

- Competitive salary and incentives.
- Comprehensive training and support.
- A dynamic and collaborative work environment.
- Opportunities for career growth within the company.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹14,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person

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