Servicenow Professionals

5 days ago

Delhi, India Iotasol Full time

Iotasol is a software developing company with a primary focus on developing high qualitative, cost-effective, and timely delivered software.

We have been transforming businesses digitally since 2010; yes, we are ten years in the market now

In 2010, Yashpal Singla, the founder, started with a dream to digitize and smoothen processes for others, and his passion grew with each passing day.

The inception of Iotasol took place in Autumn 2009 when Yash started as a freelancer in parallel to his full-time job.

Our mission is to infuse freshness through our creative minds into the world of Mobile and Web development. We believe in providing the best service to our clients.
- Understanding of the entire Service assurance or fulfillment lifecycle with 4-7 years of experience.
- Fundamental understanding of ServiceNow modules, integration hub and components
- System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP, SSO-SAML.
- Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
- Implement changes, workflow automation, UI, integrations, and enhancements.
- Perform workflow design, configuration, development, and data loads for ServiceNow platform.
- Experience in configuring Business Rules, Scripting, UI Actions, Scheduled Jobs, etc.

- Experience of Agile way of working - User Story, Sprint model etc.
- Having technical bent of mind with interest in system configurations and integrations.
- Knowledge on ITIL, eTOM and TAM.
- Understanding of TM Forum APIs.
- Understanding of Telecom products or services.

- Good functional understanding of any one of the tools with at least 4 years of experience - ServiceNow, Netcool, BMC Remedy, EMC Smarts
- Experienced in the areas of BSS/OSS architecture, design and implementation for Telecom customers which can enable effective capturing of requirements
- Should be able to engage with multiple stakeholders like Business, SI partners and System owners.

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