Operations Executive

**We Are Looking For**

If you are fond of execution and passionate about day-to-day business operations? Then we shall be glad to bring you on board Your love for art and potential to run operations effectively will be appreciated here no doubt about that. But we too expect something in return - your sheer dedication and commitment to work.

**Operations Executive Responsibilities**
- Ensuring smooth operations including backend, artist management, timeline management, and communications
- Monitor and coordinate with artists and the relevant stakeholders in line with the schedule and the curated events calendar.
- Monitor and executive daily operational tasks including data entry, payments, report making, documentation
- Coordinate and initiate conversations with artists, experts with respect to scheduled events and workshops and planning activities involving attendees
- Providing support and real-time assistance in cases where there are breakdowns, technical glitches, and last-minute changes
- Creating relevant datasets and material which includes data related to art research, artists' connections, and existing masterclass courses' art forms.
- Manage all the customer escalations with respect to the operations for all sites and ensure resolution of the same.
- Report making including presentations and reports as may be required in routine course of work by seniors and management.
- Reaching out to customers who have booked workshops or shown interest in sharing information or resolving doubts/queries.

**Operations Executive Requirements**
- One who understands what it takes to work in a fast-paced startup environment
- Minimum 2 years of experience in the respective field of Operations
- Expert in working on MS excel
- Has considerable experience working on Google Sheets
- Proactive in daily activities and an efficient multitasker
- Should be fast and accurate in data entry
- Need to possess a strong proclivity toward research
- Strong logic and analytical skills will be appreciated

**About Rooftop**

Rooftop is India’s emerging app curating on-demand & curated live art experiences. Working in the niche space of the experiences economy sector, Rooftop bridges the gap between passionate, award-winning artists with art lovers and learners. In a world where art is perceived just like a wall piece, the 2000+ onboard artists focus on the immersive co-creation experience that art offers. A passion platform to interact, co-create and hang out alongside art. From live art workshops, masterclass courses to future art residencies, the rooftop has everything linked to art and experiences.

**Work Culture at Rooftop**

Rooftop is more like a ‘Family that works together, succeeds together’ It is a place where you can boost your mind into the critical thinking process and come out with fantastic ideas. And in return, you will get loads of support and appreciation for your work. Rooftop promotes a friendly work culture and believes in breaking the barrier between two professional individuals.

**Our Journey**

Rajasthan Studio began its journey in 2019 from a small working space in Jaipur, Rajasthan, linking the travel and art sectors together to offer offbeat travel experiences through personalized masterclass workshops. During the pandemic, we decided to scale our business through virtual art experiences, giving birth to the idea of Rooftop. Over the span of the last 3 years, we have grown to over 60 employees working from our Jaipur and Mumbai offices.

Our success story can be summed up by our most notable achievements.
- Finalists of Startup India Awards 2021
- 5000+ art experiences conducted successfully
- Virtual art experiences conducted in 20+ countries
- Worked with several prestigious institutions and embassies worldwide
- Represented the Travel & Tourism sector at a virtual interaction with Hon Prime Minister Shri Narendra Modi as a part of the Startup India Innovation Week 2022

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Mumbai Samachar Marg, Fort, Mumbai - 400023, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How many years of work experience do you have using Microsoft Excel?

How many years of Events Services experience do you currently have?
- What is your current CTC?
- What is your expected CTC?

**Experience**:

- Operations: 1 year (preferred)