Customer Care Executive for Voice Proces Bpo Malad

2 days ago

Malad Mumbai Maharashtra, India LEADS 2 BUSINESS SOLUTIONS P LTD Full time

**Hiring for Customer Care Executive for Voice process (BPO) at MALAD (OFFICE JOB).**

**Send CV on WhatsApp **at **9903307473**

**Key responsibilities : Customer care (voice process).**

**Salary : Upto 32K in-hand**

**Work from office - Malad West**

**Working days : 5**

**Shifts : Rotational shifts (24/7)**

**Week off : 2 Rotational week-offs**

**Work Location**:
Teleperformance Towers 1406 - A / 28, Mindspace, Malad West, Mumbai, Maharashtra 400090

**Responsibilities**:

- Handling customers' inquiries and providing solutions through phone calls.
- Gathering customer information and explain service options and procedures.
- Identifying customer needs and recommend appropriate actions.
- Following up with customers to ensure issue resolution.
- Documenting customer interactions and provide feedback on customer satisfaction

**Requirements**:

- Excellent communication and customer service skills.
- Working knowledge of computer systems and software.

Perks
- Cabs facilities till hiring boundary

Western Rail Network
- Mira Road to Churchgate

Central Rail Network
- CSMT to Thane

Harbour Rail Network
- CSMT to Vashi

**Aadhaar number is mandatory**.

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

**Education**:

- Bachelor's (preferred)

Work Location: In person

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