Customer Care Executive for Voice Proces Bpo Malad
3 hours ago
**Hiring for Customer Care Executive for Voice process (BPO) at MALAD (OFFICE JOB).**
**Send CV on WhatsApp **at **9903307473**
**Key responsibilities : Customer care (voice process).**
**Salary : Upto 32K in-hand**
**Work from office - Malad West**
**Working days : 5**
**Shifts : Rotational shifts (24/7)**
**Week off : 2 Rotational week-offs**
**Work Location**:
Teleperformance Towers 1406 - A / 28, Mindspace, Malad West, Mumbai, Maharashtra 400090
**Responsibilities**:
- Handling customers' inquiries and providing solutions through phone calls.
- Gathering customer information and explain service options and procedures.
- Identifying customer needs and recommend appropriate actions.
- Following up with customers to ensure issue resolution.
- Documenting customer interactions and provide feedback on customer satisfaction
**Requirements**:
- Excellent communication and customer service skills.
- Working knowledge of computer systems and software.
Perks
- Cabs facilities till hiring boundary
Western Rail Network
- Mira Road to Churchgate
Central Rail Network
- CSMT to Thane
Harbour Rail Network
- CSMT to Vashi
**Aadhaar number is mandatory**.
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
**Education**:
- Bachelor's (preferred)
Work Location: In person
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