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End User Support

3 weeks ago

Thane, India Solid Systems Global Full time

Install, upgrade, support and troubleshoot End User Workspace Hardware such as desktop, laptops, Printers, Mobile Devices, Scanners etc
- Maintain inventory of spares and IT Assets at CUSTOMER location
- Perform general preventative maintenance tasks on devices and software
- Basic Network knowledge & Troubleshooting.
- Good understanding of AV,AD, DNS, DHCP,Wireless, Backup/Restore and Patching
- To accurately record, update and document requests using the IT service desk system
- Should co-ordinate with Central IT for all compliance related tasks
- Flexible to work in shifts and remote locations
- Excellent verbal communication skills
- Fluency in English

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Flexible shift
- Rotational shift

Ability to commute/relocate:

- Thane, Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Desktop support engineer: 1 year (required)
- SR.Desktop support Engineer: 3 years (required)
- end user support: 1 year (preferred)

**Speak with the employer**
+91 9099032423