Production Agent

Job Description
- **- Job Title: Production Agent - L1- Req Id: 86926- City: Hyderabad- State/Province: Telangana- Posting Start Date: 10/29/25-
- Job Description:- **About the Role & Team**:

- Join the Lanes Evaluation team at Google Maps and play a crucial role in shaping the future of navigation Our objective is to significantly improve Google Maps data quality, enhance user experience, and drive future innovations related to lane-level information. As a Data Quality Analyst, you will be at the forefront of this mission, rigorously testing hypotheses, resolving complex data quality issues, performing in-depth data analysis, and continuously refining evaluation workflows and policies through expert operation and insightful analysis.**͏**:

**Re**onsibilities**:

- **Hypothesis Testing & Validation**:Design and execute tests to validate hypotheses aimed at enhancing lane data accuracy, completeness, and overall user experience.
-- **Issue Resolution**:Investigate, diagnose, and solve complex quality issues pertaining to Google Maps lane data, ensuring high standards of accuracy and reliability.
-- **Data Analysis & Insight Generation**:Perform comprehensive data analysis on lane-related datasets to identify trends, patterns, and anomalies, deriving actionable insights for quality improvement and product development.
-- **Evaluation & Enhancement**:Conduct targeted evaluations to pinpoint areas for process, policy, or product enhancement within the lane data domain.
-- **Research & Development**:Undertake secondary research to explore potential avenues for expanding and improving existing lane evaluation workflows, operational policies, and reference materials.
-- **Root Cause Analysis (RCA)**:Develop and deliver detailed RCA reports, particularly for ML/Hypothesis Model testing outcomes, to understand underlying causes of data discrepancies or model performance issues.
**Feedback Integration & Adaptation**:Actively understand and incorporate product feedback, realigning evaluation objectives and strategies to meet evolving product needs and user expectations.
- **͏**:

**Skill set requirement**:
**Essential Skills - Must have**
- Meticulous attention to detail.
-- Analytical and problem-solving abilities.
-- Ability to think critically and organize tasks based on the goal of the work
-- Self driven individuals who can identify and implement efficiencies in any task
- **͏**:

**Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client**
- Undertake product trainings to stay current with product features, changes and updates
- Enroll in product specific and any other trainings per client requirements/recommendations
- Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
- Update job knowledge by participating in self learning opportunities and maintaining personal networks
Mandatory Skills: Geographic Info. Systems(Car support).Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.