Credit Centre Officer

5 days ago

Pune Maharashtra, India Vishay Full time

Pune, IN, India | Customer Service

**We are seeking great talent to help us build The DNA of tech.**®

Vishay manufactures one of the world's largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, computing, consumer, telecommunications, military, aerospace, and medical markets. We help the world's most in-demand technologies come to life. Every day our products touch your life and the lives of people across the world, though you likely do not know it. Come join us and help us build The DNA of tech.

Do you want to help us build the DNA of tech.? **Vishay INDIA** is currently seeking applicants for **Credit Centre Officer. **In this position you will play a key role in ensuring that our return material and credit processes are efficient and consistently meet internal and external customer needs.

**Job Location**:
Vishay India (VCIPL) is a wholly owned subsidiary of Vishay Intertechnology Inc, USA. Our state-of-the-art manufacturing unit is in Loni near Pune wherein around 1000 employees are employed. VCIPL has also established a Global IT support center at Magarpatta Cyber City in Pune and Sales offices at Bangalore & Delhi (NCR).

**What you will be doing**:

- Return and Credit Management: Oversee the return and credit processes and ensure that requests are processed in timely and accurate manner.
- Cross-Functional Coordination/Organization: Coordinate with internal functional groups to ensure seamless quote processing and on-time delivery.
- Problem Solving: Handle any issues that may arise during the request creation/approval process/processing of request.
- Report and KPIs: Generate and publish reports timely; ensure meeting department KPIs
- Audit Requirements: ensure maintenance of procedures and support audit requirements and target to achieve zero non-compliance
- Customer Satisfaction: Always act with customer in mind; ability to fulfill and resolve customer issues/concerns without compromising company interests

**What you will bring along**:

- Bachelor's degree or higher.
- 1-3 years of experience in a similar role preferably in a distribution or manufacturing company.
- Experience with process automation.
- Excellent coordination and communication skills.
- Problem-solving skills and the ability to handle pressure.
- Strong customer service skills.
- Ability to adapt to changes.
- Hands-on experience with SAP SD Module preferred.
- Proficiency in MS Office preferred.

**What can we offer you for your talent**:
Vishay offers a comprehensive suite of benefit programs including health care coverage and provides you with resources to help you achieve your personal and professional goals. With us, you'll experience unique career paths, an open and collaborative culture, a stable business that will be there for you, and opportunities to work globally and locally.

***Non-Discrimination and Harassment**:Vishay is committed to a workplace free of harassment and unlawful discrimination. We do not engage in discrimination or harassment based on race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, political affiliation, union membership, covered veteran status, protected genetic information or marital status in hiring and employment practices.

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