Phone Banking Officer

2 weeks ago

Anna Salai Chennai Tamil Nadu, India GRMAC Pvt ltd Full time

Receive and respond to inbound calls from customers regarding a variety of banking products and services.
- Provide accurate, timely information regarding banking products, account details, services, and procedures.
- Resolve customer complaints in a professional manner, offering practical solutions and ensuring customer satisfaction.
- Collaborate with team members and management to continuously improve customer service standards and processes.

**Eligibility Requirements**
- Graduation Mandatory
- 1-7 years of exp in any Industry
- Excellent communication in English, Hindi And Tamil
- Age Criteria Below 32

Pay: ₹250,000.00 - ₹380,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- CSR: 1 year (preferred)

Shift availability:

- Night Shift (preferred)

Work Location: In person

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