Logistics Coordinator

4 days ago


Lower Parel Mumbai Maharashtra, India Ace Blend Full time

**Job Title**: Logistics & CRM Coordinator (Deliveries)
**Department**: Operations / Customer Support

**Job Overview**:
**Key Responsibilities**:

- Export and monitor daily delayed, pending, and at-risk delivery cases
- Coordinate with logistics/courier partners to obtain Estimated Delivery Dates (EDDs)
- Communicate delivery delays and updates to customers clearly and promptly
- Generate daily/weekly reports on delivery status and escalations
- Manage and close logistics-related CRM tickets with accurate resolutions
- Ensure timely follow-ups with internal teams and external partners to avoid escalations

**Key Skills & Requirements**:

- Basic spoken and written English
- Strong follow-up and coordination skills
- Punctual, organized, and detail-oriented
- Comfortable working with data and Excel/Google Sheets
- Prior experience in logistics coordination or customer support is a plus
- Ability to multitask and manage delivery escalations professionally

**Job Types**: Full-time, Fresher, Internship
Contract length: 6 months

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Fixed shift

Work Location: In person

Application Deadline: 21/06/2025
Expected Start Date: 25/06/2025


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