Experience Host-lonavala

2 weeks ago

Lonavale, India STRODE EXPERIENCES Full time

Strode Experiences is inspiring people to dive-in and experience the travel journeys like never before, help a global community of locals to make a great living doing what they love, and taking conscious steps to preserve our pristine places. While, this is not as easy as it sounds. To do it, we’ll need diverse, purpose driven talent from all over the world.

Typically, we work with people who're passionate travellers themselves and bring in meaningful insights linked to exploration, conservation & specific travel style we follow at Strode. Folks who've already built businesses in the past and own enriching travel expertise would be our top go to guys.

So if you want to build a global leading brand in one of the fastest-growing sectors in travel, and get a kick out of making good things happen, then you are in the right place.

The role is all about championing the partner growth and constantly creating value through innovation and reinventing services benchmark and maintaining outstanding business relations with the partners for mutual growth.

What you'll offer us?
- Act as our representative at 5 star hotels and resorts for guest interactions and travel recommendations
- Lead travellers on curated excursions as a local travel expert on electric bikes (mobility on e-bikes optional)
- Help with planning and executing activities, experiences, tours, and trails
- Build genuine and lasting relations with guests (ideal customer profile will be from 5 star hotels and resorts)
- Build offline (on the ground) relations with travel organisers within the city
- Build and maintain relations with experience providers in the city
- Build and maintain relations with experience cuators in the city
- Coordinate with peers and city leads for weekly and monthly goals to be fulfilled
- Plan and capture memories (on phone) from the travel experiences of your guests
- Capture and maintain guest testimonials
- Get guest ratings for experiences provided
- Plan and upgrade operations to offer better experiences (from hotel SOP’s to city city vendors)

What you'll need to come on board?
- Local knowledge about locations, roads, and mobility, places to see and things to do. Cultural understanding of your region
- Curious, Humble, Confident, Proactive and Presentable personality
- Physical fitness
- Passionate about Travel
- Excellent Communication Skills (English communication would be a plus)
- Strong Regional network in their surrounding
- Critical Thinking & Problem Solving ability
- Presence of mind and Leadership qualities are a must
- Ability to keep calm while dealing with customers
- Ability to deal with regional vendors
- Ability to go extra mile for client experience enhancement
- Basic photography skills and knowledge of social media platforms

**Salary**: Up to ₹25,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Flexible shift
- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Lonavala, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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