Operations Executive

2 weeks ago

Andheri Mumbai Maharashtra, India Efficient Insurance Brokers Pvt Ltd Full time

**Position**: Motor Insurance Operations Executive / Officer
**Department**: Operations - Motor Insurance

**Location**:

- Andheri East
**Qualification & Experience**: Graduate / Postgraduate in any discipline with 2-6 years of experience in motor insurance policy issuance, endorsements, and renewals. Knowledge of IRDAI regulations is essential.

**Job Purpose**

To manage the end-to-end operations of motor insurance policies, ensuring accurate policy issuance, timely endorsements, and seamless coordination with sales, underwriting, and clients, while maintaining compliance with regulatory guidelines.

**Key Responsibilities**

**1. Policy Issuance & Processing**
- Process new motor insurance proposals (private car, two-wheeler, commercial vehicles).
- Verify proposal forms, documents, and premium payments before issuance.
- Issue policies within defined turnaround times.
- Coordinate with underwriters for approval of high-value or special risk cases.

**2. Endorsements & Renewals**
- Process endorsements (name change, address change, NCB adjustments, vehicle changes, etc.).
- Manage timely renewal follow-ups and issuance for expiring policies.
- Track and close pending renewal cases to ensure business retention.

**3. Documentation & Compliance**
- Ensure all KYC and regulatory requirements are met before policy issuance.
- Maintain accurate and complete records for audit purposes.
- Adhere to IRDAI guidelines and company SOPs.

**4. Stakeholder Coordination**
- Work closely with sales teams for proposal clarifications and document collection.
- Liaise with insurance companies for endorsements, approvals, and clarifications.
- Handle client queries related to policy terms, documents, and status updates.

**5. Reporting & MIS**
- Maintain daily logs of policies issued, endorsements, and renewals.
- Prepare periodic MIS reports for management review.
- Track and report on pending cases and exceptions.

**Skills & Competencies**
- Good understanding of motor insurance products and processes.
- Strong attention to detail and accuracy in data entry.
- Knowledge of insurance portals and policy issuance software.
- Excellent communication and coordination skills.
- Ability to work under tight timelines.
- Proficiency in MS Excel and other office tools.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Work Location: In person

**Speak with the employer**
+91 9136763032

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