Client Relations
2 weeks ago
**Location**: Shalimar Garden, Ghaziabad
**Employment Type**: Full-time
**Working Hours**: 9:30 AM - 8:00 PM
**Website**:
**About the Role**:
**Key Responsibilities**:
- Greet and assist patients warmly at the front desk
- Handle inbound calls, appointment bookings, and walk-in queries
- Maintain daily CRM entries and reporting tasks accurately
- Coordinate with online inquiries via WhatsApp, Facebook, Google, etc.
- Assist with patient follow-up calls, online reviews, and recall campaigns
- Ensure a clean, welcoming, and professional reception area
- Collaborate with the dental and admin teams for a smooth patient experience
**Requirements**:
- Graduate (preferably BBA or MBA)
- Minimum 2 years in a similar front desk or customer-facing role
- Excellent verbal and written communication
- Basic computer literacy (MS Office, Google Sheets, CRM tools)
- Strong interpersonal skills and a warm personality
- Comfortable with digital communication tools (WhatsApp, social media)
**Preferred Traits**:
- well-groomed
- Soft-spoken with a pleasant demeanor
- Professional, punctual, and detail-oriented
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Work Location: In person
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