
Telesales Representative
1 week ago
**Job Title: Tele Sales Representative**
As a **Tele Sales Representative**, will provide product/services information, answer questions, handling all kinds of telephonic conversation representing a company and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
**Responsibilities**:
- Manage outgoing phone calls
- Update customers about new launches and record customer reactions to new products
- Be aware of the latest industry trends as a tele sales executive
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
**Requirements and skills**:
- Proven Tele Calling or Client Service/Support experience
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
**Preferred Education**
- HSC and above
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹24,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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