Infotainment Triage

2 days ago

Bengaluru Karnataka, India Capgemini Engineering Full time

**- Root cause analysis of issues based on logs/traces.**
- **Identification of duplicate tickets based on root cause analysis.**:

- **Identifying and assigning severity and priority of defects.**:

- **Check for quality of the reported defects.**:

- **Analyzing and identifying correct domain of the raised defects.**:

- **Follows defined process guidelines for creating and maintaining triaging documentation.**:

- **Collaborate with developers, testers and automation engineers to understand and clarify the reported defects.**:

- **Perform tests for functional/non-functional requirements (if needed).**

**Primary Skills**

**- Excellent in Infotainment system defect analysis, triaging and defect management.**
- **Excellent with trace analysis (DLT/CAN/Ethernet logs etc.).**:

- **Knowledge on automotive tools like DLT Viewer, Vector CANoe, CANalyzer, DTS Monaco etc.**:

- **Knowledge of automotive communication protocols like SOME-IP, SOME-IP SD, CAN, Flexray, MOST, Ethernet diagnostics UDP, UDS ISO-14229 etc.**:

- **Excellent communication skills.**:

- **Strong in Automotive (Infotainment) system testing for different OEMs, regions and languages.

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