Hotel Interns

**Internship Program - Akoya Hotels (Hyderabad, Telangana, India)**

Akoya Hotels, a luxury hospitality brand renowned for its exceptional guest experiences, is excited to offer a comprehensive Internship Program for aspiring professionals in various key departments. This program provides an invaluable opportunity to gain hands-on experience and immerse yourself in the dynamic world of boutique hospitality.

**About Akoya Hotels**:
Akoya Hotels is dedicated to delivering unparalleled service, fostering innovation, and creating memorable moments for our guests. We believe in nurturing talent and providing a supportive environment for individuals to grow and excel in their hospitality careers.

**Program Overview**:
Our Internship Program is designed to provide practical, real-world experience across different operational and administrative functions within a luxury hotel setting. Interns will work alongside experienced professionals, contribute to daily operations, and gain a holistic understanding of the hospitality industry.

We are seeking highly motivated and enthusiastic interns for the following departments:
1. Rooms Division Intern (Front Office & Housekeeping)

This internship offers exposure to the core operations of a luxury hotel, focusing on guest services and room management.

**Responsibilities**:

- **Front Office**:

- Assist with guest check-in/check-out procedures, ensuring a seamless experience.
- Learn to handle guest inquiries, requests, and complaints with professionalism and efficiency.
- Support the concierge desk with information and reservation services.
- Gain familiarity with property management systems (PMS).
- Assist in managing guest reservations and room assignments.
- **Housekeeping**:

- Understand the importance of cleanliness and hygiene standards in a luxury hotel.
- Assist in inspecting guest rooms and public areas for cleanliness and maintenance.
- Learn about inventory management of linen, amenities, and cleaning supplies.
- Support the Housekeeping team in ensuring timely room preparation.
- Observe and participate in the daily operations of laundry and uniform room.

**Qualifications**:

- Currently pursuing or recently completed a degree/diploma in Hotel Management, Hospitality, or a related field.
- Strong interpersonal and communication skills.
- A passion for delivering exceptional guest service.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Proficiency in English; knowledge of other languages is a plus.

2. Food & Beverage Intern (Service & Production)

This internship provides comprehensive exposure to both the front and back of house operations within a luxury hotel's Food & Beverage department.

**Responsibilities**:

- **Food & Beverage Service**:

- Assist in setting up and serving in various F&B outlets (restaurants, bars, banquets).
- Learn about menu knowledge, order taking, and service standards.
- Gain experience in guest interaction and addressing dining needs.
- Understand inventory management of cutlery, crockery, and glassware.
- Support in ensuring cleanliness and organization of F&B areas.
- **Food & Beverage Production (Kitchen)**:

- Observe and assist chefs in daily food preparation and cooking processes.
- Learn about various culinary techniques, ingredients, and kitchen hygiene standards.
- Support in maintaining inventory of food supplies and proper storage.
- Understand the importance of food safety and quality control.
- Assist with dishwashing and maintaining kitchen cleanliness.

**Qualifications**:

- Currently pursuing or recently completed a degree/diploma in Culinary Arts, Hotel Management, or a related field.
- Strong interest in food and beverage operations.
- Ability to work in a demanding and fast-paced kitchen/service environment.
- Basic understanding of hygiene and safety standards.
- Enthusiastic and willing to learn.

3. Accounts Intern (Receivable & Payable)

This internship offers hands-on experience in the financial operations of a luxury hotel, focusing on revenue and expenditure management.

**Responsibilities**:

- **Accounts Receivable**:

- Assist in processing and reconciling guest accounts and invoices.
- Learn about credit control procedures and follow-ups.
- Support in preparing daily revenue reports and cash summaries.
- Understand the hotel's billing cycles and payment processing.
- **Accounts Payable**:

- Assist in verifying invoices, purchase orders, and expense reports.
- Learn about vendor management and payment processing.
- Support in reconciling supplier statements and resolving discrepancies.
- Help in maintaining accurate financial records and documentation.
- **General Accounts**:

- Gain familiarity with accounting software used in the hotel industry.
- Assist with data entry and maintaining financial files.
- Support in preparing basic financial reports.

**Qualifications**:

- Currently pursuing or recently completed a degree/diploma in Commerce, Accounting, Finance,