Receptionist

1 week ago


Udhana Surat Gujarat, India miracle hub Full time

Key Responsibilities:

- **Greeting Patients and Visitors**:Act as the first point of contact, providing a warm and welcoming environment, directing patients and visitors to the appropriate areas, and answering general inquiries.
- **Scheduling and Confirming Appointments**:Scheduling and confirming appointments, reminding patients about upcoming appointments, and managing patient schedules effectively.
- **Answering Phone Calls**:Answering phone calls promptly and professionally, transferring calls to the appropriate departments, and taking accurate messages.
- **Verifying Insurance Information**:Verifying patient insurance information, updating records, and ensuring accurate billing processes.
- **Collecting Payments and Handling Billing Questions**:Collecting co-pays and other payments, answering billing inquiries, and assisting patients with financial matters.
- **Maintaining Patient Records**:Updating and maintaining accurate patient records, including demographic information, medical history, and insurance details, while adhering to strict privacy regulations.
- **Assisting with Administrative Tasks**:Performing various administrative tasks, such as filing, data entry, and record keeping, as well as preparing documents and correspondence.
- **Maintaining a Clean and Organized Reception Area**:Keeping the reception area clean, organized, and inviting, ensuring a professional and comfortable environment for patients and visitors.
- **Communicating with Medical Staff**:Coordinating with physicians, nurses, and other healthcare professionals, conveying information, and ensuring smooth communication between patients and medical staff.

Skills and Qualifications:

- Excellent communication and interpersonal skills.
- Ability to handle multiple tasks efficiently and accurately.
- Strong organizational and time management skills.
- Proficiency in computer skills, including medical office software and electronic health records (EHR) systems.
- Knowledge of healthcare terminology and procedures.
- Ability to work effectively in a fast-paced and sometimes stressful environment.
- Empathy, patience, and a positive attitude.

Pay: ₹12,000.00 - ₹17,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person


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