
Customer Service and Renewals
7 days ago
**About us**:
Job Description for a Customer Service and Renewals.
**Responsibilities**
- Resolving customer complaints brought to your attention via calls.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support,
- Establishing a positive rapport with all clients and customers via phone.
- Interacting with customers to ensure they have a desirable and shareable experience.
- Should have previous experience in Renewals and upselling.
**Requirements**:
- HSC with minimum 2 years of experience in sales/upsell/renewals.
- Excellent communication skills.
- Must be comfortable working from the office.
- Immediate Joiner.
**Shift Timings**: Fixed night shift, 2 Rotational week offs
**Job Location**: 4th Floor, B Wing, Marwah Centre, A &, Krishanlal Marwah Marg, Marol, Andheri East, Mumbai, Maharashtra - 400072.
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
- Night shift
Supplemental Pay:
- Performance bonus
Work Location: In person
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