Sales Executive

1 day ago

Hyderabad Telangana, India MNR Solutions Pvt. Ltd. Full time

**Position**: sales executive

**Location**:Hyderabad

**Experience Level**: 5+ Years

**Industry**: Gems / Jewellery

**Key Responsibilities:

- **

**1.** Customer Service: - Greet customers in a friendly and professional manner.
- Assist customers in selecting jewellery items based on their preferences and budget.
- Provide information about types of jewellery, including materials, gemstones, and designs.

**2.**Product Knowledge: - Stay updated on the latest Jewellery trends, styles, and industry developments.
- Have a comprehensive understanding of the Jewellery inventory, including the materials used, craftsmanship, and pricing.
- Explain the advantages, features, and benefits of various Jewellery pieces to customers.

**3.** Sales and Upselling: - Actively engage with customers to understand their needs and preferences.
- Use effective sales techniques to persuade customers to make purchases.
- Upsell additional items or accessories to enhance the customer's shopping experience.
- Meet or exceed sales targets and goals.

**4.** Inventory Management: - Monitor and manage Jewellery inventory levels.
- Keep track of popular items and ensure they are adequately stocked.
- Report any inventory discrepancies or issues to management.

**5.** Payment Processing: - Handle cash, credit card transactions, and other forms of payment accurately.
- Provide receipts and ensure a smooth checkout process for customers.

**6.**Merchandising: - Ensure that the Jewellery display is organized, attractive, and visually appealing.
- Rotate and update displays regularly to showcase new arrivals or featured items.

**7.** Build and Maintain Customer Relationships: - Establish a rapport with customers to encourage repeat business and customer loyalty.
- Collect and maintain customer information for future marketing efforts or promotions.

**8.** Communication: - Communicate effectively with team members and other departments within the store.
- Stay informed about promotions, discounts, and special events to share with customers.

**9.** Security and Loss Prevention: - Follow security procedures to prevent theft or loss of merchandise.
- Report any suspicious activities or incidents to store management.

**10.**Professional Development: - Attend training sessions and workshops to improve product knowledge and sales skills. - Stay informed about changes in the Jewellery industry and market trends.

**Language**:

- English (preferred)

Work Location: In person

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