Field Operations Supervisor

3 days ago

Alandur Chennai Tamil Nadu, India MSB Manserve Pvt Ltd Full time

We are seeking an experienced and reliable Field Supervisor for our security and housekeeping services. This individual will be responsible for overseeing the deployment of security guards and housekeeping staff at various client sites, ensuring that all operational requirements are met. The Field Supervisor will act as a liaison between clients and workers, managing day-to-day operations, addressing any issues, and maintaining excellent working relationships.

**Key Responsibilities**:

- **Deployment of Personnel**: Coordinate and ensure the proper placement of security guards and housekeeping staff as per client requirements.
- **Client Relationship Management**: Develop and maintain strong relationships with clients, ensuring that all their needs and concerns are addressed promptly.
- **Staff Supervision**: Monitor and manage the performance of security guards and sweepers at different client locations, providing guidance and support as needed.
- **Issue Resolution**: Address and resolve any operational issues or complaints raised by clients or workers in a timely and effective manner.
- **Reporting**: Maintain accurate records of daily operations, staffing, and client feedback. Prepare regular reports for upper management.
- **Training and Development**: Provide on-site training and guidance to security personnel and housekeeping staff on client-specific requirements and standard operating procedures.
- **Performance Monitoring**: Conduct regular site visits to assess performance and identify areas for improvement in both security and housekeeping services.
- **Compliance**: Ensure that all staff adhere to company policies, procedures, and legal regulations related to security and housekeeping services.
- **Problem-Solving**: Be proactive in identifying potential issues and take corrective actions to ensure smooth operations.

**Qualifications**:

- Proven experience in a supervisory or managerial role within the security and/or housekeeping services industry.
- Strong knowledge of security and housekeeping operations.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks, prioritize effectively, and solve problems under pressure.
- Strong leadership skills with the ability to motivate and manage a team.
- Ability to build and maintain relationships with clients and employees.
- Basic knowledge of labor laws, safety standards, and regulations.
- Ability to conduct site inspections and maintain quality standards.

**Preferred Skills**:

- Previous experience in the field of manpower services (security or housekeeping).
- Proficiency in MS Office or other relevant software.
- Valid driver’s license (if travel to different sites is required).

**Why Join Us**:

- Competitive salary and benefits.
- Opportunities for growth and advancement within the company.
- Positive work environment and support for professional development.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Work Location: In person

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