Front Desk Receptionist

5 days ago

Vishal Khand Lucknow Uttar Pradesh, India ACADIS HOSPITAL Full time

**Job Title**: Hospital Receptionist
**Location**: Lucknow, UP

**Job Type**: Full-time
**Shift**: Rotational
**Salary**: 12000-15000

**About Us**:
Acadis Hospital is a patient-centered healthcare facility committed to providing high-quality medical services with compassion and professionalism. We are seeking a friendly and efficient **Receptionist** to be the first point of contact for patients, families, and visitors.

**Job Summary**:
The Hospital Receptionist plays a vital role in ensuring a smooth and welcoming front-desk experience. This position requires excellent communication, organizational, and interpersonal skills to manage patient check-ins, direct inquiries, and support administrative functions in a fast-paced healthcare environment.

**Key Responsibilities**:

- Greet and assist patients, visitors, and staff in a courteous and professional manner.
- Manage patient check-in and check-out procedures.
- Answer phone calls, direct inquiries, and route calls to appropriate departments.
- Schedule appointments and confirm upcoming visits.
- Maintain accurate and up-to-date patient records and data entry.
- Assist with billing, co-pays, and insurance verification when required.
- Monitor the waiting area and ensure it is clean and welcoming.
- Coordinate with medical and administrative staff for efficient workflow.
- Handle confidential information in accordance with HIPAA and hospital policies.
- Perform other clerical and administrative tasks as assigned.

**Qualifications**:

- Graduate degree (Bachelor’s degree in any field is preferred).
- Previous experience as a receptionist, preferably in a healthcare setting.
- Proficient in Microsoft Office and electronic medical records (EMR) systems.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to remain calm and courteous under pressure.
- Multilingual skills (if applicable) are a plus.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Evening shift
- Fixed shift
- Morning shift
- Night shift
- Rotational shift
- Weekend only

Supplemental Pay:

- Overtime pay

Work Location: In person

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