Email Chat Support Executive

18 hours ago

Vadodara, India Dk HR Consultancy Full time

**Responsibilities**:

- To Analyze clients requirements.
- Ownership of client issues and resolving them on a priority.
- Multi-Tasking skills.
- Good Decision-Making skills.
- Good Proficiency in English and other regional languages.
- Flexible to work on a shift basis.
- Qualifications:

- Experience as a Customer Support Specialist or similar CS role for at least 1 year.
- Graduation is Mandatory (10+ three years of diploma can also apply)
- Experience using help desk software and remote support tools.
- Understanding of how CRM systems work.
- Excellent communication and problem-solving skills.
- Multi-tasking abilities.
- Patience when handling tough cases.
- Languages
- English

Skills Required:

- Freshers with strong customer focus.
- Basic knowledge of computers
- MS Office
- Self-motivated and a good team player
- Should be flexible for Rotational day shifts.
- Flexible to work in any shifts round the clock /6 days.
- Any customer service experience/ BPO experience.

Shift Rotational 6 days of working1 day rotational week off.

**Salary**: ₹30,000.00 - ₹35,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 7383009202

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