Customer Service Representative

7 days ago


Kochi, India Chris Johnson Business IT Solutions Full time

Chris Johnson Business IT Solutions is a leading provider of the Australian Telecommunication network with excellent work culture and customer base.

To use the CCTV equipment proactively and to its optimum level to help the MIS executive for reporting of actual customer flow in the required format.

**Roles and Responsibilities**:

- Should have a good visual monitoring skill.
- To ensure all logs, reports and records are produced accurately and promptly.
- Standard keyboard skills and ability to communicate through it using packages such as word, outlook, excel, MS teams. Ability to input accurately and update and retrieve data.
- To operate the CCTV system in accordance with the systems standard operating procedures, and any other instructions issued from time to time.
- Immediate reporting of issues prescribed under the CCTV- SOP.
- Active monitoring of all the related workflows of CCTV- SOP.
- Viewing and monitoring customer dealing of multiple stores and inform the same to concern person related to any issues.

**Salary**: From ₹16,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer support: 2 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- English (required)

**Speak with the employer**
+91 8139898400



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