Tele Sales

1 week ago

Dum Dum Kolkata West Bengal, India Shanghai Flavours of China Town Full time

**Job Summary**

**Key Responsibilities**
- **Outbound Calls**:

- Make 250-300 calls daily to customers and leads.
- Gather feedback from existing customers regarding their experience.
- Follow up on potential leads to promote our F&B services.
- **Sales Conversion**:

- Persuade potential customers to visit our restaurants or Online / Takeaway order from us.
- Address customer queries and provide detailed information about our offerings.
- Maintain a high conversion rate through effective communication.
- **Customer Relationship Management**:

- Build and maintain positive relationships with customers.
- Keep accurate records of calls, customer interactions, and sales.
- **Team Collaboration**:

- Work closely with the sales and marketing teams to align strategies and achieve targets.
- Share customer feedback with management to enhance services.

**Requirements**:

- **Experience**: Prior experience in tele-sales or customer service is a plus.
- **Communication Skills**: Strong verbal communication in [English, Hindi & Bengali] is essential.
- **Sales Skills**: Ability to persuade and negotiate effectively.
- **Tech-Savvy**: Comfortable using call management software and CRM tools.
- **Target-Driven**: Ability to meet daily and monthly sales targets.

**Qualifications**
- Minimum qualification: Minimum Graduation.

**Duty Timing, Perks & Benefits**
- Attractive incentives for meeting and exceeding sales targets.
- Work in an evening shift. ( 01:00 p.m. to 10:30 p.m.)
- Opportunity to grow within a fast-paced and vibrant F&B company.
- The job training and support provided.

**Job Types**: Full-time, Permanent

Pay: ₹13,000.00 - ₹17,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Evening shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Sales: 2 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)
- Bengali (preferred)

Work Location: In person

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