Level 1 Cloud Technician

2 weeks ago

Hyderabad Telangana, India NTT DATA Full time

**Req ID**: 298614

We are currently seeking a Level 1 Cloud Technician to join our team in Hyderabad, Telangana (IN-TG), India (IN).

Preferred Experience with 24x7 Support
- Level 1 Technical knowledge of Windows/Linux platforms. Backup operations, Patching and Activation, Technical knowledge in Network components (DNS, DHCP, TCP). Willingness to develop strong competencies Operating System platform support. Knowledge of Powershell/Shell scripting / Python/Ansible will be a plus. Understanding of ITSM\ITIL processes and certification will be added advantage. Good communication. Understanding of cloud computing, basic networking, and storage principles. Azure experience is a plus.
- Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms.
- Powershell/Shell scripting and automation experience is a plus.
- Passion for delivering timely and outstanding customer service
- Written and oral communication skills with internal and external customers

Basic Qualifications:

- 3+ years of overall operational experience
- 3+ years of OS/Cloud experience
- 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model

**About NTT DATA**

**NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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