Noc Technician

1 week ago

Hyderabad Telangana, India DXC Technology Full time

Familiarity with Dynatrace Query Language and Dashboard creation within Dynatrace is needed.
- Applicant must have the ability to understand how to manage ongoing incidents while following procedures to resolve issues.
- Must be able to document issues or outages in detail within a ticketing system for documentation purposes.
- Experience with collaborating with other individuals in an IT environment is welcomed.
- Some experience in improvement initiatives to enhance System performance, reliability, and security would be welcomed but not necessary.
- Willingness to continuously learn about Cloud technologies, Network Communication protocols, and best practices through self-study, training programs, and mentorship opportunities to enhance skills and knowledge.

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