Customer Delivery Architect

5 days ago

Bengaluru, India Cisco Systems Full time

**What You'll Do**

Deliverables:

- The engineer will typically be responsible for closely working with customer to understand their pain points, freezing requirements and develop/deploy required automation solution built around Cisco product folio.
- The engineer will build these solutions following Cisco guidelines, best practices and well-defined processes to ensure high quality deliverables.
- The engineer will setup local lab environment to test and demonstrate automation solution.
- The engineer will share his/her knowledge with other people in writing technical documents and enlarge the knowledge database.
- The engineer will provide internal and/or external technical presentations for collaboration within Cisco as well as with Customer.
- The engineer will escalate any specific problems to the Customer Experience (CX) leads or relevant Business Units for product enhancement.
- The engineer will work closely with his colleagues to achieve common goals.
- The engineer will strive to technical excellence and expertise.

**Who You'll Work With**

Cisco Customer Experience (CX) is a team of world-class technical experts whose #1 focus is to help customers deploy and operate their networks effectively while delivering the best possible customer experience. Our success is validated through outstanding financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores.

**Who You Are**
- Experience in Software design, development, testing
- MEAN stack for Portal/UI development
- AngularJS 2+, Node.js, Java Script, HTML5, CSS
- Web/App Server - IIS /Tomcat Apache/Jboss
- XML / XSLT / JSON / REGEX
- Camunda Workflow and BPM
- SQL Database, MongoDB; Java,Spring,MVC ,Maven will be added skills
- Exposure to Object Oriented Programing and software design concepts
- Exposure to Unix / Linux environments
- Good understanding of TCP/IP & Networking concepts
- Exposure to Virtualization domain (VMware or OpenStack)
- Expertise working in IDE environments like Eclipse
- Experience in working in face-to-face roles with customers in both technology development and delivery functions. Preferably deep delivery execution experience with large enterprise or service provider customers.
- Experience in all phases of software development lifecycle with good working exposure to agile development methodologies
- Excellent communication skills, team player, service oriented
- Hands-on development experience is must

**Desired Skills**
- Exposure to Micro services architecture

**Minimum Qualification**
- BE/B.Tech/ME/M.Tech/MS in Computer Science/IT/Software Systems with 5+ years of relevant experience

**Why Cisco**

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

We Are Cisco.

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