International Customer Service Advisor

5 days ago


Chandigarh Chandigarh, India Aprailic Full time

**Key Responsibilities**:

- Handle inbound and outbound customer queries effectively.
- Resolve customer concerns and provide accurate information.
- Maintain professionalism while interacting with international clients.
- Ensure high levels of customer satisfaction through quality service.
- Follow company guidelines and adhere to processes.

**Requirements**:

- **Graduation** is mandatory.
- **Fluency in English** (verbal and written) is a must.
- Comfortable with **rotational shifts, including night shifts**.
- Prior experience in **BPO/customer service** is an advantage but not mandatory.
- Strong problem-solving skills and ability to handle pressure.
- Basic computer knowledge and typing skills.

**Perks & Benefits**:

- Cab facility for pick-up and drop.
- 5-day work week with 2 rotational week offs.
- Performance-based incentives.
- Career growth opportunities in a global work environment.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹22,000.00 - ₹26,000.00 per month

**Benefits**:

- Commuter assistance
- Flexible schedule
- Paid sick time
- Provident Fund

Schedule:

- Monday to Friday
- Night shift
- Rotational shift

Supplemental Pay:

- Shift allowance

**Education**:

- Bachelor's (required)

**Language**:

- Hindi (preferred)
- English (required)

**Location**:

- Chandigarh, Chandigarh (preferred)

Shift availability:

- Night Shift (required)
- Overnight Shift (preferred)

Work Location: In person

**Speak with the employer**
+91 8708471156



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