Current jobs related to Customer Service Officer - Chennai Tamil Nadu - Unilever

  • Customer Service Representative

    2 weeks ago

    Erode, Tamil Nadu, India Service Pluz Full time

    **Key Responsibilities**: - Provide accurate product/service information, and troubleshoot issues to resolve customer concerns. - Handle customer complaints and escalations effectively, ensuring that the issue is resolved to the customer’s satisfaction. - Process customer orders, returns, exchanges, and payments as required. - Maintain detailed and...

  • Customer Service Associate

    7 days ago

    Sholinganallur, Chennai, Tamil Nadu, India Insight Customer Call Solutions Pvt. Ltd Full time

    ICCS BPO is hiring for 100 Customer care Executives in Chennai General Day shift-Work from Office only Full time only 6 days working with 1 rotational week off Tamil Outbound Voice process-Videocon D2H (No Sales/Targets) Explain about the plan due date details and recharge details Walkin date: 14th, 15th Feb Time:11AM to 4PM Interview Location: ICCS...

  • Customer Support Executive

    4 weeks ago

    Chennai, Tamil Nadu Thiruvananthapuram, Kerala, India Customer Service Executive Full time

    A team leader has to perform a variety of duties to ensure that the team operates smoothly and work towards achieving the company s objectives Here are some of their essential duties and responsibilities - Setting their team s goals and communicating them effectively- Developing and implementing plans and strategies- Delegating responsibilities to team...

  • Customer Service Officer

    7 days ago

    Chennai, Tamil Nadu, India Unilever Full time

    **ABOUT**UNILEVER**: Be part of the world’s most successful, purpose-led business. Work with brands that are well - loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity,...

  • Customer Service Officer

    2 weeks ago

    Nungambakkam High Road, Chennai, Tamil Nadu, India Nian Info Solutions Private Limited Full time

    Builders - Resumes - Cover Letters - CV - Resources * - Login - Resume Builder * - Job Description - Examples - Customer Service - Officer Build A Resume Now**Customer Service Officer Job Description** - FEATURED IN: * **Job Types**: Full-time, Permanent, Fresher Pay: ₹16,674.83 - ₹31,846.04 per month **Benefits**: - Health insurance - Life...

  • Customer Service Executive

    2 weeks ago

    Saidapet, Chennai, Tamil Nadu, India PANACOR MANAGEMENT SERVICE PRIVATE LIMITED Full time

    JOB DESCRIPTION: - Pricing for Import and export inquiries, - Rate negotiations with overseas agents & local shipping lines - Quotation to customers and follow up - Follow up with overseas agents until receive rates against request - Quotations to customers and follow up - Follow-up with sales/customer for feedback against quotation - Upon receiving the...

  • Customer Service Officer

    1 week ago

    Arumbakkam, Chennai, Tamil Nadu, India ROAMSOFT TECHNOLOGIES PVT LTD Full time

    Identify customer needs and expectations, to deliver service requests, ensuring the customer receives an effective service by being efficient, knowledgeable and consistent in delivery, with the objective of achieving first contact resolution. **Job Types**: Full-time, Permanent Pay: From ₹17,900.00 per month **Benefits**: - Health insurance - Internet...

  • CCO (Customer Care Officer)

    1 week ago

    Teni, Tamil Nadu, India ONEPLUS & REALME AUTHORISED SERVICE CENTER Full time ₹ 4,80,000 - ₹ 9,60,000 per year

    We Are HiringCustomer Care Officer - (CCO) Can You Apply Fresher & ExperienceWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features...

  • Customer Service + Front Office Executive

    1 week ago

    Sholinganallur, Chennai, Tamil Nadu, India SALLUM PVT LTD Full time

    Greet and welcome visitors and clients in a friendly and professional manner. Answer and direct phone calls to appropriate individuals. Manage inquiries and provide information about the organization's products or services. Answer Customer calls and attend to their quires Call existing Customers for general enquiry Should have basic computer...

  • Eot Crane Service

    5 days ago

    Chennai, Tamil Nadu, India MUHIL SERVICE Full time

    **Full Job Description** **Responsibilities**: Attend assigned service calls at customer site Identify faults & provide solution independently using skills & experience Attend assigned breakdown complaint for eot crane Identify spares required if any and recommend Prepare service reports for work done Provide comprehensive feedback of service work to...

Customer Service Officer

2 weeks ago

Chennai Tamil Nadu, India Unilever Full time

**Job Title**:Customer Service Officer

**Function**: Customer Development - Sales

**Work Location**:Puddukottai

**Work Level**:1A

**ABOUT ICE CREAM: Life Tastes Better with Ice Cream**

Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), a strong presence in over 60 countries, generating annual revenue of €8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.

We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we’re crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products.

**MAIN JOB**PURPOSE**:
The Customer Service Officer would be required to drive sales and distribution for the company products and manage his allocated territory and the customer.

**JOB**SUMMARY**(JOB**DESCRIPTION)**:

- Minimum 2 years of experience in General Trade, Channel Sales experience, ROI calculations and distributor handling.
- Achieve sales targets through personal selling (visiting market) and driving RS system.
- Analyse how to improve the competitive position in the market through improved customer service.
- Negotiate with his RS and develop his people on managing customers to obtain more business.
- Monitor closely the competitive activities and provide feedback to the branch on appropriate action that the company needs to take to counter such activities.
- Monitor systematically the performance of the RS and RS's sales team and take corrective action (infrastructure gaps).
- Within budget limits for brand activities organize promotion activities in consultation with the superiors.

**KEY REQUIREMENTS (EDUCATION, WORK EXPERIENCE s**SKILLS)**
- Required a Minimum Fulltime Graduation
- Minimum 2 to 4 years of Experience in Channel Sales.
- Excellent in ROI Calculations C RS Distribution Management
- Should be well-versed with RS appointment C Sales Planning
- Conducting promotional activities C execution
- Decent Communication in English and Local language is desired

LI-Remote