IT Support Intern

**Job Role: IT Support Intern**

**Location**: Nerul, Navi Mumbai

**Job Type**: Internship
**Duration**: 3 Months
**Stipend**: ₹5000 - ₹7000

**About Company**:
At **LawCrust**, we’re not just shaping the future of law, we’re **reinventing** it. In a world where legal processes can be complex and overwhelming, we believe **technology** is the key to unlocking simplicity, efficiency, and transparency. Our team is composed of passionate innovators who blend **cutting-edge tech** with **deep legal expertise** to build solutions that make the legal world more accessible, impactful, and dynamic for businesses and individuals alike.

Our mission is clear: we empower businesses, startups, and legal professionals with the tools they need to transform their legal experiences. Whether it's automating time-consuming tasks or creating seamless platforms for collaboration, we're committed to making legal services smarter, quicker, and more effective. We’re not just building tools - we’re building the **future** of legal technology.

At LawCrust, we’re cultivating a **community** of forward-thinking minds, a place where creativity, collaboration, and personal growth are at the forefront. Here, everyone is encouraged to push boundaries, explore new ideas, and work together towards a shared mission: to reshape the future of legal tech. Join us, and you’ll be part of a dynamic, inclusive team that’s setting the trends for tomorrow.

**Job Overview**:
Step into the heart of **technology and innovation** with our **IT Support Internship** at **LawCrust**. As an IT Support Intern, you’ll be at the center of our tech-driven company, acting as a **tech detective**, solving problems, and ensuring our systems run smoothly. Your role will be crucial in enabling our teams to work efficiently, allowing them to innovate and drive the future of legal tech without disruption.

In this dynamic position, you’ll dive into IT infrastructure, handling everything from **network optimization** to **software troubleshooting**. You’ll help maintain a seamless and secure tech environment, supporting both hardware setups and system performance improvements. Every day will bring new challenges, and no two days will be the same as you tackle real-time issues and help us push the boundaries of legal technology.

**Key Responsibilities**:

- **IT Support and Troubleshooting** Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Troubleshoot system issues and offer solutions to technical problems promptly.
- **Hardware & Software Setup** Assist with the installation, configuration, and maintenance of computer hardware and software. Ensure all systems and devices are functioning properly and meet operational standards.
- **Network and System Maintenance** Support the maintenance of network infrastructure, ensuring stable internet connectivity, and resolving network issues. Help ensure that all company systems comply with internal IT security policies and protocols.
- **User Support** Offer on-site and remote technical support to internal employees, answering queries and resolving technical challenges. Maintain a knowledge base of common IT issues and solutions for future reference.
- **Data Management and Backup** Assist with routine data backups and ensure that company data is securely stored. Support system updates and software installations as required.
- **Inventory Management** Track and manage IT equipment inventory, ensuring all tools and resources are adequately stocked and available.
- **Documentation** Document all IT support activities, issues resolved, and resolutions provided to maintain a comprehensive record of activities.

**Requirements**:
**Educational Qualifications**:

- Graduate degree in IT, Computer Science, or related field.
- A strong interest in IT and technical support.

**Technical Skills**:

- Basic understanding of computer hardware and software systems.
- Familiarity with operating systems (Windows, Mac OS, Linux).
- Understanding of networking principles, internet connectivity, and basic troubleshooting.

**Problem-Solving Skills**:

- Strong analytical skills and attention to detail.
- Ability to troubleshoot and resolve technical issues efficiently.

**Communication Skills**:

- Good communication skills for interacting with team members and users to resolve technical problems.
- Ability to document technical issues and solutions in a clear and concise manner.

**Preferred Skills (Not Mandatory)**:

- Experience or knowledge of cloud computing platforms and tools.
- Basic knowledge of cybersecurity principles.
- Familiarity with IT ticketing systems and asset management tools.

**Why Join Us?**
- **Hands-on Experience**: Gain practical experience in IT support, learning about the latest technologies and tools used by a growing company.
- **Career Development**: Build a strong foundation for a career in IT with exposure to various technical aspects