Icts Support Staff

1 day ago


Amravati, India Amrita University Full time

Job Title ICTS Support Staff - Portals and Labs
Location Amaravati, Andhra Pradesh
Required Number 1
Qualification Bachelor's or Master’s degree in engineering, computer science, or a related field with good understanding/experience in SDLC and CI/CD concepts
Roles and Responsibilities

Manage Amrita University Management System (AUMS) portal and other campus portals like CMS, Intranet, and similar with access management and approvals.

Collaborate with various departments and teams in the campus and across campuses for portal management and availability.

Ensure proper diligence of data management between Intranet/other portals as needed.

Ensure timely and proper documentation of the processes followed and implemented on portals and labs.

Manage the computing infrastructure provisioned in a computer lab

Ensure that the necessary software is installed on all devices as per the requirements from the faculty or academic departments.

Provide IT support to students including Level 1 support for Wi-Fi connectivity issues, printing of documents and access to network services on the desktops

Ensure the physical and logical security of all equipment installed in the labs - Ensure compliance to all mandatory provisions of statutory bodies (AICTE, UGC, NAAC, etc.)

Maintain updated stock of all the assets in the lab

Skills Required

Linux, Windows 10, Cloud services like Azure/AWS/GCP

Apache/Nginx or similar, C/C++/Java/HTML/Python/PHP/Java Script/AngularJS or similar, MySQL or similar, Redis/Memcache or similar, API, Log4j framework or similar, MSOffice/Office365, CI/CD integration

Understand and implement front-end UI/UX, Object oriented programming, Micro services, APIs, session and cache management, database integration, log management, SRS documentation, unit tests and smoke test integration, continous integration



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