Operations Coordinator

**About Providence**

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 120,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 52 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India was established to bring to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation for Improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.

**Why Us?**
- Best In-class Benefits
- Inclusive Leadership
- Reimagining Healthcare
- Competitive Pay
- Supportive Reporting Relation
- This person will serve as the coordinator for Marketing Operations. Primarily responsible for invoice processing and campaign setup details in Workfront. Support Marketing Operations team activities as needed.**ESSENTIAL POSITION PURPOSE**Must Have**:

- Experience data entering and processing invoices for payment
- Strong communication and organizational skills
- Extremely detail oriented
- Experience as an accounting support, administrative assistant, project manager, office manager, or other similar role
- Can-do attitude that can learn and will be independent and communicate appropriately with hiring manager
- Experience with a project management tool (ideally Workfront or similar)
- Extensive experience with MS Office 365 - Excel, SharePoint, Teams

**Preferred to Have**:

- Experience with invoice accrual and amortization accounting principles
- Process documentation familiarity

**KEY POSITION ACCOUNTABILITIES**
- Manage the budget and invoice process for Marketing & Digital Experience department
- Data entry and tracking invoices in Workfront
- Submitting invoices to Accounts Payable for payment
- Follow up and trouble shooting
- Quality control
- Monitoring marketing expenditures against budget
- Working with Budget Owners as necessary to answer questions or provide guidance
- Working with Accounts Payable as necessary to maintain vendor payment schedules
- Operations support for the Marketing & Digital Experience department
- Support campaign intake and workflow process
- Serve as an in-house Workfront expert
- Process documentation
- Organizing and sharing learning materials in Teams, SharePoint, etc.
- Other duties as assigned and required

**EDUCATION**
- Bachelor’s degree or equivalent combination of workplace experience, education and/or training is required.**EXPERIENCE**
- Previous experience as an administrative assistant, accounting support, or similar marketing operations role
- Experience with accounts payable, accruals, general ledger, and client invoicing
- Demonstrated experience in MS Excel

**KNOWLEDGE, SKILLS & ABILITIES**
- Strong proficiency in MS Office (Excel and Teams, in particular)
- Strong basic mathematical ability to reconcile budgets, forecasts, and profit and loss financials
- Ability to manage one’s time independently and efficiently and meet deadlines
- Understand internal employees and external client’s requirements and expectations and provide outstanding customer service.
- Ability to adhere to last minute request based on ever-changing needs in the business environment
- Knowledge of office management systems and procedures
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Excellent personal organization skills to effectively manage tasks, information, and respond to rapidly changing information.
- Effective conflict management and negotiation skills.
- Must be comfortable working “virtually” with team members outside the immediate environment.
- Demonstrated ability to effectively manage business relationships.
- Demonstrated ability to take initiative and work with mínimal supervision within a framework of defined responsibilities.
- Responsive service orientation - positive "can do" approach to initiatives, problems, and solutions.

At Providence, we not only acknowledge differences but also honor it. We appreciate differences related to the following factors but not limited to background, education, gender, age, generation, religious background, ability, technical skills in all our employment related opportunities.

**Health is a human right**
- Health insurance