Telecaller [female]

7 days ago

Puducherry, India Cfibernet Full time

**Responsibilities**

Enter new lead calls on CRM and Payment follow-up calls

To associate with Expiry calls, Hold lead verification calls, Customers welcome calls, Installation

Feedback calls, General Feedback calls and Technical query calls

Customer invoice checking, Plan upgrade, Plan change

Taking care of Customer name change, Indoor shifting and Missed calls supporting customers in their comfortable language

Resolving queries and issues related to the products and services

Maintaining the database of the customers on a regular basis

Suggesting solutions based on customer’s needs and requirements

Answering phones and explaining the product and services offered by the company.

Gathering and documenting client info, payment ways, purchases, and reactions to product

**Skill Set**

Communication Skill Must [English & Tamil]

**Salary**: ₹8,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

**Speak with the employer**
+91 9345879522

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