Amazon Connect DevOps

2 days ago


Mumbai Maharashtra, India Capgemini Full time

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

**Your Role**:
Capgemini is seeking a skilled **AWS Connect DevOps Admin-Developer**to join our team. This role is critical in establishing and managing the continuous development and migration processes across environments for AWS Connect implementations. You will work closely with project teams to ensure seamless deployment, configuration, and post-deployment validation of contact center solutions.

**In this role you will play a key role in**:

- Define and establish **migration processes**for AWS Connect implementations across multiple projects.
- Design, create, and implement **CI/CD pipelines**tailored for AWS Connect deployments.
- Administer and configure AWS services required for various environments during deployment activities.
- Manage the **migration of objects and data**not covered by CI/CD pipelines.
- Review deployment packages for completeness and readiness before execution.
- Conduct **sanity checks**on target environments post-deployment to ensure successful implementation.
- Collaborate with development and operations teams to streamline deployment workflows and troubleshoot issues.

**Your Profile**:

- Hands-on experience in **DevOps practices**specific to AWS Connect.
- Strong background in **Amazon Connect administration and development**.
- Proficiency in **Java and Python**programming languages.
- Solid understanding of **AWS services**and their role in contact center solutions.
- Excellent **oral and written communication**skills.
- Ability to work in a fast-paced, multi-client environment with a focus on quality and efficiency.

**WHAT YOU'LL LOVE ABOUT WORKING HERE**:

- You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
- You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
- You will have the opportunity to learn on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications.
- We’re committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work.
- Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get to participate in internal sports events, yoga challenges, or marathons.
- At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.


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