Field Collections Executive

3 days ago

Mumbai Maharashtra, India ENTITLED SOLUTION Full time

**Roles and Responsibilities**
- Contacting customers and clients who have outstanding debts to arrange for payment.
- Negotiating payment plans with customers and clients to ensure debts are paid off in a timely manner.
- Providing customers and clients with information about their outstanding debts and the consequences of non-payment.
- Keeping detailed and accurate records of all collection efforts and communications with customers and clients.
- Following up with customers and clients on a regular basis to ensure that they are making payments on time and in accordance with their payment plans.
- Adhering to all applicable laws and regulations related to debt collection, including the Fair Debt Collection Practices Act.
- Flexible to work in the field as per company requirements.
- Excellent communication and negotiation skills.

**Qualifications**:

- Experience: Graduate with 2 to 3 years of experience in the **(Personal Loan)** collection II Recovery.
- Language: English, Hindi and Marathi languages are mandatory
- Working: 6 Days
- Week off: 1 Day week-off
- Shift: Day Shift

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Application Question(s):

- Do you have a personal laptop with a good internet connection?
- Are you comfortable with 20k to 25k in hand salary?

**Experience**:

- Field Collections: 1 year (required)
- Debt Management: 1 year (required)
- Debt Collections: 1 year (required)
- Debt/Loan Recovery: 1 year (required)

License/Certification:

- Debt Recovery Agency (DRA) Certified (required)

Work Location: In person

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