Field Collection Manager
3 days ago
Role & responsibilitiesManaging a team of ground Field Executives for effective & efficient recovery of overdue amounts from default customers through planned visits to customer addressesEnsure proper planning for effective recovery through strong execution; guide and motivate the field team to reach monthly targetsOverview of day-to-day agent activities including regular performance monitoring, in-personvisits for high-value accounts, and regular & timely follow-ups with customersGuide executives to increase contactability with customers and execute advanced loss prevention activities wherever applicable (i.e. skip tracing, fore-closures, etc.)Maintain fair collection practices in adherence with the code of conduct & legal guidelines and ensure that the team follows the sameEnsure agents regularly attend all meetings, AHMs, and training sessions as requiredHighlight accounts requiring legal action and following process on the sameEnsure that the team adheres to SOPs related to collection such as timely updation of feedback for assigned accounts, conducting in-depth review and audit of collection cases, alongside review and presenting a synthesis of high-value accounts on a weekly basisRun daily team stand-up/ huddle, ensure attendance and App adoption by the agentEnsure that you and the team are up to date on all relevant circulars and all products/services offered.Preferred candidate profileStrong communication and influencing skills.Should have a geographical understanding of specified area.2 - 5 years of people management experience in sales, operations, customer experience or collections role.Should have a working knowledge of MS Excel and Google SheetsShould have high professional ethics and integrityQualification: Any Graduate
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Field Collection Manager
2 weeks ago
New Delhi, India Navi Full time● Managing a team of ground Field Executives for effective & efficient recovery of overdue amounts from default customers through planned visits to customer addresses● Ensure proper planning for effective recovery through strong execution; guide and motivate the field team to reach monthly targets● Overview of day-to-day agent activities including...
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Field Collection Manager
1 week ago
New Delhi, India Navi Full time● Managing a team of ground Field Executives for effective & efficient recovery of overdue amounts from default customers through planned visits to customer addresses ● Ensure proper planning for effective recovery through strong execution; guide and motivate the field team to reach monthly targets● Overview of day-to-day agent activities including...
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Field Collection Manager
1 week ago
new delhi, India Navi Full time● Managing a team of ground Field Executives for effective & efficient recovery of overdue amounts from default customers through planned visits to customer addresses ● Ensure proper planning for effective recovery through strong execution; guide and motivate the field team to reach monthly targets ● Overview of day-to-day agent activities including...
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Field Collection Manager
1 week ago
New Delhi, India Navi Full time● Managing a team of ground Field Executives for effective & efficient recovery of overdue amounts from default customers through planned visits to customer addresses● Ensure proper planning for effective recovery through strong execution; guide and motivate the field team to reach monthly targets● Overview of day-to-day agent activities including...
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Field Collection Manager
1 week ago
New Delhi, India Whatjobs IN C2 Full time● Managing a team of ground Field Executives for effective & efficient recovery of overdue amounts from default customers through planned visits to customer addresses ● Ensure proper planning for effective recovery through strong execution; guide and motivate the field team to reach monthly targets ● Overview of day-to-day agent activities including...
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Field Collection Manager
2 weeks ago
new delhi, India Navi Full time● Managing a team of ground Field Executives for effective & efficient recovery of overdue amounts from default customers through planned visits to customer addresses● Ensure proper planning for effective recovery through strong execution; guide and motivate the field team to reach monthly targets● Overview of day-to-day agent activities including...
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Field Collection Manager
2 weeks ago
new delhi, India Navi Full time● Managing a team of ground Field Executives for effective & efficient recovery of overdue amounts from default customers through planned visits to customer addresses ● Ensure proper planning for effective recovery through strong execution; guide and motivate the field team to reach monthly targets ● Overview of day-to-day agent activities including...
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Field Collection Manager
2 weeks ago
New Delhi, India Navi Full time● Managing a team of ground Field Executives for effective & efficient recovery of overdue amounts from default customers through planned visits to customer addresses● Ensure proper planning for effective recovery through strong execution; guide and motivate the field team to reach monthly targets● Overview of day-to-day agent activities including...
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Field Collection Manager
1 week ago
New Delhi, India Navi Full time● Managing a team of ground Field Executives for effective & efficient recovery of overdue amounts from default customers through planned visits to customer addresses ● Ensure proper planning for effective recovery through strong execution; guide and motivate the field team to reach monthly targets ● Overview of day-to-day agent activities including...
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Field Collection Manager
7 days ago
New Delhi, India Navi Full time● Managing a team of ground Field Executives for effective & efficient recovery of overdue amounts from default customers through planned visits to customer addresses● Ensure proper planning for effective recovery through strong execution; guide and motivate the field team to reach monthly targets● Overview of day-to-day agent activities including...
