Customer Service Representative

2 weeks ago


Navi Mumbai Maharashtra, India Brocus IT Solutions Full time

**Job Title**: Customer Service & Representative.

**Job Summary**:
**Key Responsibilities**:

- Resolve product or service issues efficiently, ensuring a positive customer experience
- Identify customer needs and recommend appropriate products or services to drive sales
- Meet or exceed sales targets through cross-selling and upselling techniques
- Collaborate with internal teams to ensure smooth order processing and customer satisfaction
- Stay updated on product knowledge and promotional offers.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹35,000.00 per month

Schedule:

- Fixed shift
- Monday to Friday
- Night shift
- US shift

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



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